Shipping policy
Shipping Policy
Last updated: 12/21/2025
Thank you for shopping with Be Unreal. Please review our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 3–7 business days after payment is received. Orders are not shipped or delivered on weekends or holidays.
During launches, restocks, or high-demand periods, processing times may be extended. In these cases, we appreciate your patience and will provide updates as needed.
Shipping Timeframes
Shipping times vary based on your location and the shipping method selected at checkout.
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Domestic (U.S.) orders: Typically arrive within 5–10 business days after processing.
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International orders: Typically arrive within 10–20 business days after processing, depending on the destination.
Please note that shipping times are estimates and not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. Shipping fees are non-refundable.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Lost, Delayed, or Stolen Packages
Be Unreal is not responsible for packages that are lost, stolen, or delayed after being handed over to the carrier. If your package is marked as delivered but not received, please contact the carrier directly.
We recommend ensuring your shipping address is accurate and secure before completing your order.
Incorrect Address
Customers are responsible for providing the correct shipping address. Orders shipped to an incorrect address provided by the customer are not eligible for refunds or replacements.
Customs, Duties & Taxes (International Orders)
International orders may be subject to customs duties, taxes, or fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Pre-Orders & Made-to-Order Items
If your order includes pre-order or made-to-order items, shipping timelines will be communicated on the product page. These items require additional processing time.
Contact Us
If you have any questions about your order or shipping, please contact us at:
jazzlinbusiness@gmail.com